**Refunds and Cancellation Fee**
At DrumMagazines.com, we strive to provide exceptional service to our valued customers. We understand that situations may arise where you need to cancel your order. To ensure transparency and clarity, we have established the following cancellation policy:
1. **Request Cancellation:** To cancel your order, please follow the link to send a Customer Related Message(CRM) with the subject line "Order Cancellation Request." In your email, include your order number and the reason for cancellation.
2. **Cancellation Fee:** Please note that cancellations are subject to a processing fee of 4% of the total order value. This fee helps cover administrative and transaction costs associated with processing your refund.
1. **Refund Amount:** After receiving and processing your cancellation request, we will calculate your refund amount. Your refund will be the total order amount minus the 4% cancellation fee.
2. **Payment Method:** Refunds will be issued to the original payment method used when placing the order. Please allow 3-5 business days for the refund to be processed and reflected in your account, depending on your bank or payment provider.
- If your order has already been shipped before your cancellation request is processed, the cancellation fee will still apply, and return shipping costs may be incurred.
Should you have any questions or concerns about our cancellation policy or require assistance with canceling your order, please do not hesitate to contact us through our dedicated customer support page.
We greatly appreciate your understanding and cooperation in adhering to our cancellation policy. Your satisfaction is our top priority, and we are committed to providing you with the best possible service. Thank you for choosing DrumMagazines.com